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Home > General Information > Home Movie Depot Film Transfer Questions |
Top Questions About Our Film Services
1. How do you transfer film. What is the process for transferring film? We feel you should know what you are paying for and give a How it Works in a Nutshell as well as a detailed technical description. Go To Top2. How much does it cost? Pricing varies depending on the amount of film and the services you order. Our pricing calculator can be found here Go To Top3. Will I be able to edit my movies?
Film customers can edit their movies in one of two ways.
4. Will my new DVD play on my DVD player? We use brand name DVD-R which has been shown to be the most compatible general use media. We also print your title directly on to the disc rather than using stickers. Our discs have been found to be compatible with over 95% of home DVD players made in the past three years. Go To Top5. I have very specific needs for my menu, chapters, editing, etc. Can you help?
Most of our film to DVD customers find our online editing and removal of blank film during the transfer sufficient. It is best to email us with as much information as possible prior to placing your order. Custom work usually requires you to be
present and is charged at an hourly rate in addition to any transfer fees.
6. How long does it take?
In most cases, once your order arrives in our office it will take 48-72 hours to process. *Due to our current high volume, please allow 4-5 business days to process. Depending on your return shipping method, Continental US shipping can take anywhere from 1-5 business days. International shipping runs between 1-2 weeks. Rush service and expedited shipping are always available.
7. What tapes or films do you convert? We specialize in 8mm film, Super8 film, and 16mm film. Optical and magnetic sound will transfer with the footage. Go To Top8. Is it safe? We receive orders from around the world on a daily basis. Movies are not destroyed or damaged in the process. We return everything that you send to us- film, boxes, reels, cans. An operator is with your movie during every step of the process. You can read about some of our efforts to ensure the safety of your movies. Visit our 8mm film history and preservation pages for more information on film. Go To Top9. Do you guarantee your work, what if I'm not satisfied? We have our policies posted here. Go To Top10. What is the best way to preserve my home movies?
We recommend that you transfer your film to a DVD plus a digital tape, such as a MiniDV or Digital8. A digital tape would serve as an archival digital master of the transfer.
11. How many DVDs, miniDVs, or hard drives will I get? How many DVDs will it take to complete my order? As many as it takes! You do not have to calculate how many DVDs, miniDVs, or hard drives will be needed to complete your order. We only need to know how many complete copies of your movies you’d like to receive. If your order takes 10 DVDs to create a complete copy, that is what we deliver. The cost of your media is calculated when you place an order - so the number of DVDs needed will not further affect your price. Go To Top12. How many feet of film will fit on one DVD, miniDV, or hard drive?
We can put roughly 1500 feet of film on one DVD. This can vary due to the sizes of your reels and other factors.
13. I want to edit my new DVD on my home computer. Can I simply drag and drop my DVD files onto my computer?
It is possible to edit your new DVD footage on your home computer. However, like a commercial DVD, it requires a good deal more than just dragging and dropping the files to your hard drive. Although our DVDs are not encrypted, editing your new DVD would require DVD authoring software which we do not provide and cannot support.
14. How do I order more copies?
To ensure that we can accommodate your copy order, please place your copy order with 30 days after receiving your shipment.
15. How do I order, how should I send my film? The Order Process:
Step 1: Let us know what you are sending and what you want as your finished product. Calculate your transfer estimate with our Pricing Calculator.
Home Movie Depot
We prefer FedEX shipping.
Step 5: We will email you and confirm your quote once we have received your movies.
16. How many minutes of footage are on my film reels?
The running time for 8mm film, Super8 film are approximately:
17. Do you have any restrictions regarding the content of the 8mm, Super8, or 16mm film reels? There are several instances where your film reel will be returned without being converted to DVD. If we do not transfer the home movie for any of the following reasons, the associated transfer costs will be refunded to your card:
18. What is the difference between your three transfer methods? Memories3 Smart Transfer technology provides you with three wonderful methods for preserving your memories- Standard, Frame by Frame, and Premium. A comparison of these methods can be found here Go To Top |
View still film to video samples from our film to DVD transfer process! Browse the Home Movie Depot Archive |
Email us at service@homemoviedepot.com
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